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How to Create a Service

Use this guide to create services that clients can purchase

Jacob Elliott avatar
Written by Jacob Elliott
Updated this week

1. Navigate to the Services Page

  1. Go to the Clients tab.

  2. Select Services.

  3. Tap Create New Service.


2. Add Basic Service Details

  1. Enter the service name and description.

  2. Upload a thumbnail image for the service.

  3. Tap Next to continue.


3. Choose the Service Type & Pricing

You can choose between:

  • Subscription

  • One-time payment

  • Installment plan

  • Free

If using pricing:

  1. Enter the base price.

  2. (Installments only) Enter the number of installments.

  3. Toggle Include Processing Fee if you want Stripe’s fee added to the client’s price automatically.


4. Set Billing Schedule

Choose when billing begins:

  • On purchase

  • On a specific day of the week

  • On a future date

  • After a delay

Set Billing Frequency

If using subscription or instalment:

  • Choose how often the client is charged:
    Every X days, weeks, months, or years.

5. Configure Intro Pricing (Optional)

Toggle Intro Pricing to enable:

  • Upfront fee

  • Discount rate

  • Percentage discount for the first X payments

You can also add a setup fee if using subscription or instalment plans.


6. Terms & Conditions

Toggle the options you want to offer:

  • Allow clients to cancel

  • Allow clients to pause

  • Allow clients to request refunds

  • Add additional terms

If any toggle is switched on, provide the required additional information.


7. Welcome Email

Customise the automated email your client receives after purchasing:

  • Subject line

  • Message content

  • Optional file attachment (PDF, welcome guide, onboarding instructions, etc.)


8. Activate the Service

  1. Review your service settings.

  2. Tap Activate Service.

  3. The service will now appear in your service list.


9. Assign the Service to a Client

  1. Go to your Services list.

  2. Tap into the service you created.

  3. Open the menu (•••) in the top right corner.

  4. Select Assign.

  5. Choose the client you want to assign the service to.

For detailed instructions, refer to the article: How to Assign a Service.

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